Privacy Policy

This privacy statement ("Privacy Policy", "policy") is written to let you understand the personal information you share. StarryGift cares your privacy as much as you do, and we are giving continuous effort to safeguard your information.
The Privacy Policy covers www.starrygift.com, the website owned and operated by En Louvre Ltd. ("StarryGift", "we", "us", "our"). It covers our treatment of personal information that we gather when you are on StarryGift website or use our services.
This policy does not apply to the practices of third parties that StarryGift does not own or control, or to individuals that StarryGift does not employ, manage, or associate with.


By using or accessing StarryGift, you agree to be bound by the practices described in this Privacy Policy.


StarryGift is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. StarryGift has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, please contact our privacy staff at privacy@starrygift.com. In case you cannot receive acknowledgement of your inquiry, you should contact TRUSTe Watchdog at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.


Information We Collect

StarryGift positions itself as an all-in-one online store of gifts and collectibles. To accomplish this, StarryGift members has to create user accounts with certain basic information upon purchase:
A genuine primary email address will be needed for account identification. The email address will be necessary for communication to our customers as well as receiving documents like invoices and receipts.
First name and Last name of member, gender, marital status and other basic information may be collected for statistics purposes.
Other optional information such as interests, affiliations and favourites may also be collected for a better identification of customer and a more personalized shopping experience.


You post Account Information (as defined in the StarryGift Terms of Service) on our site at your own risk. We offer privacy options that limit access to your information, but please be aware that we cannot guarantee the security measures are impenetrable. We are not responsible for circumvention of any privacy settings or security measures contained on our site. You understand and acknowledge that, even after removal, copies of user information may remain accessible in cached and archived pages or if other users have copied or stored your information.


On visiting StarryGift website, we also collect some other information such as browser type and IP address. This information is gathered from all Members and visitors to the website. In addition, we store certain information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user.


Any improper collection or misuse of information provided on StarryGift is a violation of the StarryGift Terms of Service and should be reported to privacy@starrygift.com.


By using StarryGift, you agree to have your personal data transferred to and be processed in the Hong Kong.


Children Under Age 18

Individuals under the age of 13 are prohibited to send any personal information to StarryGift, including but not limited to, your name, address, telephone number, or email address. In cases when we know any information has been collected from child under the age of 13, we will delete that information and deactivate the relevant user account as soon as possible. StarryGift does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register.


Individuals under the age of 18 should have parental consent before sending any personal information to StarryGift.


When you visit StarryGift website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Service, including limitations on damages, arbitration of disputes, and application of the law of Hong Kong.


Use of Information Obtained by StarryGift

User profiles as created by you on StarryGift are generally used for identifying individual members in the network. The user information including your name, email etc. are displayed to yourself and people to whom you permit as configured in your privacy settings. In addition, we may also make use of your information to send you notifications about new services and features available.


StarryGift will send you only service-related announcements through the general operation of the service. You may not opt-out of these non-promotional communications, which are in nature. If you actually do not wish to receive them, you may deactivate your account.

vStarryGift may use your information for analysis and data mining purposes, while keeping yourself anonymous. We may also use your information and preferences to generate personalized recommendations or advertisements. Nevertheless, we will keep your identity confidential.


Sharing Your Information with Third Parties

We do not rent or sell your personal information to any other party. Our share of your information to third parties is limited to the following situations. Agents: We employ other companies or people to manage some of our business processes, (such as Paypal that manages your credit card payment). We need to share your information to provide integral products or services to you. Our agents provide the same level of privacy protection as we do. Unless otherwise stated, our agents have no right to share or use your personal information for any purpose other than assisting us. Affiliated business partners: We are affiliated with some other businesses to provide you an integral service. In your transaction involves an affiliated business of ours, you may easily recognize it. We will only share information that is related to and necessary for such transaction with that affiliated business. We demand all our affiliates to provide the same privacy protection as we do and they have no right to share or use your personal information for any purpose other than that authorized transaction. Legal and ethical requirements: We may release personal information when we believe in good faith that the release is required to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of StarryGift, our employees, members, or others. Information release includes exchanging information with other companies and organizations for credit risk reduction and fraud protection. Transfer of business: In cases that StarryGift or its assets is acquired, user information would be one of the assets included to be transferred. Permitted by you: Other than the above stated, if your information is to be shared with other third parties, you will be notified explicitly and be provided with the option to opt-out such sharing. To ensure the privacy of your information, we require all such third parties to provide the same level or higher privacy protection than we do.


Links

StarryGift website contains hyperlinks to other websites, including links placed by advertisers and members. StarryGift is not responsible for the privacy practices of any other websites. We encourage our members and other users of our website to be aware of when they leave our website, read the privacy policies of each and every websites carefully about their collection of personally identifiable information. This privacy policy applies solely to information collected by StarryGift through the StarryGift website.


Third Party Advertising

Advertisements on StarryGift website are delivered to our members by third party advertisers. They may make use of cookies and record your IP address. This allows the advertising network to recognize your computer every time you receive an online advertisement from them. By doing so the advertising networks may compile information about where our members see their advertisements and determine the effectiveness of each online advertisement. Such information would be valuable for statistics of the advertising network for further improving their targeted advertisements. StarryGift has no access or control of the cookies that may be placed on the computer of our members or other visitors by the third-party advertisement services.

This privacy statement covers the use of cookies by StarryGift only, and does not cover the use of cookies by any other parties.


Use of Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. StarryGift uses both "session ID cookies" and "persistent cookies". Session ID cookies are used to identify your session while you browse in our website, and expires when you close the browser. Persistent cookies remain in your hard disk until you explicitly remove them from your computer (by choosing the appropriate function in your Internet browser), its purpose is to remember your email in order to log you in automatically into our website. We strongly recommend you enable cookies in your browser lest you may not enjoy some of the great features in StarryGift website.


Email Choice/Opt-out

Members have the option to opt-out from promotional emails. By logging in and changing the configuration in the "My Account" page. However, members will not be able to opt-out from service related notifications. If you want to block these emails also, you have the option to deactivate the account.


Changing or Removing Information

You can access, amend, correct or delete your information by editing your account profile after logging in (Click on "My Account" on top of the page). All changes will be reflected immediately, deleted information will retain in our system as a backup for a period of time before our housekeeping job remove them permanently from our storage.
Some of the information may be disclosed while you are using the communication features in StarryGift website. You may not remove such communication history.


Security All the StarryGift accounts are protected by encrypted passwords. StarryGift takes all the necessary precautions to protect the information from our members and other users of our website. Only employees with specific job functions will be allowed to access your information.
Since email and instant messaging are not realized as secure communication channels, we request and recommend you not to send any private information to us by email or instant messaging. If you have any questions about the security at our website, please contact the StarryGift Privacy Taskforce at privacy@starrygift.com.


Terms of Service, Notices and Revisions

StarryGift may amend this Privacy Policy at its sole discretion. If we change our Privacy Policy, we will post a prominent notice on our website so you can always be aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed. We encourage you to refer to this policy on an ongoing basis. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.


Members and Users Located Outside of Hong Kong

We are devoted to protect the privacy of all our members by complying with our local Privacy Ordinance. If you are unsure whether this privacy policy is in conflict with the applicable local rules where you are located, please do not submit any information in the StarryGift website. Members or users of the StarryGift website in countries outside of Hong Kong who submit personal information do thereby agree to the general use of such information as provided in this Privacy Policy, and to the transfer of that information to and/or storage of the information to Hong Kong.


Contacting the Web Site

If you have any question regarding this Privacy Policy, please contact StarryGift Privacy Taskforce at privacy@starrygift.com, we treasure your privacy and pledge to protect it with our greatest endeavours.

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Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy.